1887 Technical Support Information Technology jobs in Gaithersburg,MD

Technical Writer

CACI International Inc

Sterling, VA 20164

TS/SCI w/Poly
Bachelor's degree in Computer Science, Information Technology, or equivalent work experience
5+ years of related work experience
Strong writing, researching, and creating content
Ability to understand and explain complex technical
Proficiency in Microsoft Office Suite and documentation tools (e.g., MadCap Flare, Adobe FrameMaker)
Familiarity with markup languages (e.g., HTML, XML)
Excellent organizational and time management skills
Strong attention to detail
Ability to work independently and as part of a team

SAIC

Arlington, VA 22204

Bachelors and 9+ years or more experience; Masters and 3+ years; may accept additional experience in lieu of degree.
Experience with monitoring incident management ticketing systems and keeping production and scheduled jobs on track.
Experience creating Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs).
Experience with SQL and Toad a plus but not required.
Must have problem solving skills and be capable of breaking down complex situations to discover and resolve root causes - both technical and process-related issues.
Good communication skills, both verbal and written, with the ability to discuss issues with customers and other team members.
US Citizenship.
Active secret clearance.

Que Technology Group

Annapolis Junction, MD 20701

Cooley LLP

Washington, DC 20001

U.S. Navy

University Park, MD 20782

BOOZ, ALLEN & HAMILTON

Arlington, VA 22204

1+ years of experience with technical editing in a government or private environment
Experience using Microsoft Office programs, including Word, Excel, PowerPoint, Access, and Outlook
Ability to proofread for grammar and punctuation with a high level of accuracy
Ability to pay strict attention to detail
TS/SCI clearance with a polygraph
Bachelor's degree and 3+ years of experience with writing or editing, or 7+ years of experience with writing or editing in lieu of a degree