4075 Technical Support jobs in Virginia

Technical Support Specialist - Weekday Overnight - Government

Relativity

Virginia Beach, VA 23450

Adecco

Roanoke, VA 24011

3-5 Years Experience providing software/hardware support, server, cisco technology knowledge in a professional setting
Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS
Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management
Previous experience working in ServiceNow (a plus) ticketing system or similar
Proficient in backing users' data, recovering data, and reimaging users' devices both remotely and at users' desk
Strong customer communication and service skills
Knowledge of two factor authentication
Must be able to work independently in a fast pace high profile environment
Able to work onsite at location M-F 8am – 5pm local time with flexibility to stay after 5pm if needed

Transcom

Virginia Beach, VA 23450

VXI Global Solutions LLC

Arlington, VA 22204

A solid understanding of iOS, macOS, smartphones, tablets, or PCs
Experience in customer-facing roles, such as in a call center or support environment
Strong verbal and written communication skills
Problem-solving abilities with a flexible, adaptable approach to challenges
Confidence in navigating multiple software tools and systems to resolve issues
A self-motivated attitude with effective time management skills
Proven experience in customer support or technical assistance, ideally in a call center setting