923 Technical Support Supervisor jobs in Granite Falls,NC

This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status.
ITAR defines U.S. person as an U.S. Citizen or U.S. Permanent Resident.
Lead implementation and maintenance of an integrated QMS, compliant with ISO 9001, AS9100 and NADCAP requirements including:
Risk-based thinking and product safety
Configuration management and traceability
Counterfeit parts prevention
Customer flow-down compliance
Champion audit readiness and regulatory compliance including AS9100, ISO, NADCAP, and customer audits
Ensure timely and effective closure of audit findings through structured RCCA methodologies.
Ensure proper interpretation of GD&T; and dimensional requirements.
Experience across the full product lifecycle: design, manufacturing, inspection, and test.
Strong RCCA experience using structured problem-solving methodologies (8D, DMAIC, etc.).
Experience with nonconforming material control and MRB processes.
Ensure purchased materials and services meet all contractual and regulatory requirements.
Establish and monitor quality KPIs including COPQ, escapes, audit findings, and customer satisfaction.
Lead root cause analysis and corrective/preventive action initiatives using Lean and Six Sigma tools.
Develop and maintain quality documentation, procedures, SOPs, and work instructions.
Generate quality reports summarizing trends, audit outcomes, RCCA effectiveness, and performance metrics.
Ensure proper documentation retention aligned with aerospace and regulatory standards.
Typically sits, grasps items and performs keyboarding for frequent operation of a computer
Stand, walk, bend, reach or otherwise move about occasionally.
Lift, move or otherwise transfer items up to 30 lbs. occasionally.
Occasional exposure to typical machine shop physical hazards
Travel by air or car occasionally
Ability to accomplish the physical requirements of the position with or without reasonable accommodation.
Deep understanding of AS9100 Rev D and ISO 9001 standards
AS9100 Rev D and ISO 9001 standards