1581 Technical Writer Contract jobs in Boulder,CO

Remote Customer Service

Hire Standard Staffing

Boulder, CO

Must be a U.S. or Canadian citizen.
Comfortable using Zoom and other online communication tools.
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.

US Navy

Boulder, CO 80302

Workday

Boulder, CO 80302

Eli Lilly and Company

Louisville, CO 80027

Nite Ize

Boulder, CO 80302

Xcel Energy

Arvada, CO 80004

Relativity

Denver, CO 80219

tsa security

Westminster, CO 80031

Ace Handyman Services

Denver, CO 80228

Bachelor's degree in information technology or equivalent experience
3-5 years' experience with ServiceTitan software
2+ years of Service Industry experience
Technical Proficiency: Proficient in software such as ServiceTitan, Monday.com, and Microsoft Office
Onboarding new businesses, ensuring smooth integration and effective utilization of our systems
Provide personalized one-on-one sessions and webinars for franchisees and staff throughout the onboarding and post-go-live phases, guaranteeing their success and expertise with ServiceTitan
Develop and deliver targeted training to franchisees and internal staff to deepen their understanding, ensuring knowledge of new features and updates, and maximize their use of the features of the software platforms assigned to the business units
Quickly and effectively resolve franchisee and staff issues through a dedicated support ticketing system via Monday.com, prioritizing high-impact concerns
Assist in the initial setup and ongoing optimization of ServiceTitan tenants, ensuring they optimized for maximum functionality and aligned with business goals
Support and provide strategic insights to promote sophisticated utilization of the ServiceTitan Center of Excellence
Support the monthly communication to franchisees and staff, detailing the progress of the ServiceTitan implementation, highlighting new support resources, strategic initiatives, and recent product updates
Support the optimization and maintenance of the AHS Monday.com account