2462 Telecom jobs in Concord,NC

Customer Service Representative

Adecco

Huntersville, NC 28078

Maintain accurate and up-to-date customer records
Courteously and accurately accept customer orders by phone, mail, and/or fax
Prepare written orders according to proper specifications
Verify customer orders for accuracy and create fabrication/shop orders
Verify the customer has an approved credit application and sufficient credit limit for the order
Customer service
Verify completed orders prior to shipping and escalate issues as needed
Notify customers of delays or issues and escalate conflicts when necessary
Primarily sedentary with occasional walking/standing
Process Return Goods Authorizations (RGAs) and complete required documentation
Frequent computer and phone use
Coordinate with Accounting on credit issues
Occasional reaching/stretching
Provide pricing information using system knowledge
Report customer concerns to the Sales Representative
Clear communication and vision required
Promptly input orders in the computer system following ISO 9001-2000 guidelines
"bricklaying" (calculation of pieces of plastic modular belting to construct final product) and appropriate pricing

ALDI

Concord, NC 28025

Spectrum

Kannapolis, NC 28083

Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
Engaging interpersonal skills
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
The role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
Education
Skills
Ability to read, write, speak and understand English language
Ability to travel (including during inclement weather) to and from assigned territories and company facilities
A passion to succeed and strong personal drive to sell to prospective customers
Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle
Ability to work independently with little or no supervision
High School Diploma or equivalent work experience