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Tier Technical Support Representative

Allen,TX

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6197 Tier Technical Support Representative jobs in Allen,TX

Student Support Caregiver

Milton Hershey School

Lavon, TX 75166

New, Posted 8 hours ago
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IT Help Desk Agent- Part time

Parkland Health Hospital System

Dallas, TX 75235

~ 26 min Onsite

  • High School Diploma Required.
  • Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience.
  • Must have an intermediate knowledge of a service desk or help desk environment.
  • Must have an intermediate knowledge of computers, computer networks and troubleshooting concepts and ticketing software.
  • Must be able to communicate effectively, both verbally and in writing.
  • Must have the ability to troubleshoot intermediate level technical problems.
  • Must be able to use critical thinking skills to identify work arounds and resolve computer problems.
  • Must be able to demonstrate empathy. You may be handling contacts from customers in difficult situations.
  • Must be able to multitask as you will have to switch between multiple systems while helping customers.
  • Must be able to manage inbound calls in a timely and effective manner.
  • Must be able to research customer problems using knowledge base articles and other resources.
  • Must be able to provide the right solutions to customers or escalate to the appropriate Level 2 support team.
  • Must meet quality KPI (Key Performance Indicators) targets.
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Tier 2 Shift Supervisor

Chenega MIOS

Allen, TX

$80,000/yr
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Technical Support Engineer, Focused Services, NGFW

PaloAlto Networks

Plano, TX 75086

$88,400-$143,000/yr
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Mac Tools Route Sales - Full Training

Mac Tools

Seagoville, TX 75159

Flexible Schedule

  • Strong credit profile
  • Initial down payment
  • Financial strength is a key factor in our franchise approval process
SmartExplore AI is experimental.
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New, Posted 8 hours ago
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Sales Representative

Spectrum

Richardson, TX 75081

~ 16 min OnsiteUrgently Hiring

  • Valid driver's license with a satisfactory driving record within Company required standards
  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • High School Diploma or equivalent work experience
  • Experience in sales or customer service – 0 to 6 months
SmartExplore AI is experimental.
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Associate, IT Solutions

Celestica International LP

Richardson, TX 75080

Jobcase

IT Service Desk Manager

Reliant Rehabilitation

Plano, TX 75023

CUSTOMER SERVICE REPRESENTATIVE

DSG

Plano, TX 75023

Jobcase

Client Executive - Healthcare Payer (Remote)

Sierra Systems, an NTT DATA Company

Plano, TX 75023

Remote
  1. Allen,TX Jobs
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  3. Tier Technical Support Representative Jobs

What companies are hiring Tier Technical Support Representative jobs in Allen,TX?

  1. Milton Hershey School
  2. Parkland Health Hospital System
  3. Chenega MIOS
  4. PaloAlto Networks
  5. Mac Tools
  6. Spectrum
  7. Celestica International LP
  8. Reliant Rehabilitation
  9. DSG
  10. Sierra Systems, an NTT DATA Company

What is the yearly salary range for Tier Technical Support Representative jobs in Allen,TX?

The yearly salary range is $80000 - $143000.

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