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Experience Manager

Ulta Beauty

Austin, TX 78717

~ 34 min Onsite

Utilize company programs, tools, and resources to drive store improvements.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Cosmetology license and/or a cosmetology management license where required by state law
Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
Frequent standing, bending, reaching, and twisting during shift
Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Adhere to and enforce Ulta Beauty's dress code.
2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
Continuous mobility throughout the store during shift
Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.
Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
Attend corporate business meetings and conferences
Frequent use of a computer, telephonic devices, and related office supplies
Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Continuous coordination and manipulation of objects during shift
Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy.
Frequent lifting and/or moving up to 25 lbs. during shift
Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements