1835 United Technologies jobs in Durham,NC

U.S. citizenship is required
Possess a current valid driver's license
Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Hearing loss, as measured by an audiometer, must not exceed 25 decibels (A.S.A. or equivalent I.S.O.) in either ear in the 500,1000 and 2000Hz ranges.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.

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Supervisor, Community Solutions, Central Operations

Spectrum

Morrisville, NC 27560

~ 19 min Onsite

Two-year degree or certificate
Industry recognized Professional Level Network Certification or equivalent work experience
3+ years network troubleshooting in a 24x7 Operations Center
3+ years NOC, Dispatch, Call Center Tier or help desk support experience
2+ years wireless access point and wireless router experience
1+ year managing a 24x7 Operations Center
1+ year commercial Wi-Fi networks experience
Ability to read, write, speak and understand English
Ability to manage a diverse employee base
Organizational and motivational skills, prioritizing work
Effective customer service skills and initiative
Work effectively across organizational boundaries to resolve issues
Positive contribution to process improvement teams and system/software implementation projects
Review, analyze and audit reports and information for accuracy and efficiency
Collect data, establish facts and draw valid conclusions to solve problems
Interpret technical instructions and reports
Understanding of HFC, WiFi, Fiber Optic and Converged networks
Proficient with Microsoft Office Suite, Instant Messaging, Webex
Proficient with monitoring and ticketing tools such as Remedy
Familiarity with Spectrum products and services
Ability to write routine reports and correspondence
Distinguish and identify colors for alarm states in tools and software
Shift: Wed-Sun, 11:00 pm-9:00 am
Office-based role
Operate in a 24x7 Network Operations Environment
After-hours on-call responsibilities
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.