787 Ups jobs in Marion,IA

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Remote Customer Service

Hire Standard Staffing

Marion, IA

$120,000/yr

RemoteHealth Insurance

Must be a U.S. or Canadian citizen

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New, Posted 3 hours ago

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Member Service Representative

Greenstate Credit Union

Cedar Rapids, IA 52402

$17.39-$20.33/hr

~ 18 min Onsite

High school diploma or the equivalent (i.e. GED)
Cash handling, sales, and customer service experience desired
Must be bondable
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand

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New, Posted 1 day ago

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Inbound Customer Service & Dispatch Specialist

Infinity

Cedar Rapids, IA 52403

~ 18 min OnsiteHealth Insurance

Type 25+ WPM with accuracy.
Strong verbal and written communication, with the ability to show empathy and stay composed.
Service-oriented mindset with a genuine passion for helping people in urgent situations.
Experience working in fast-paced, high-volume environments (call centers, dispatch, hospitality, or similar).
Comfort using CRM, mapping tools (Google Maps), and dispatch software.
Ability to provide real-time updates to customers, providers, and clients throughout the dispatch process.
High School Diploma or equivalent preferred.
6+ months of customer service experience
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift up to 10 pounds, if necessary.

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New, Posted 1 day ago

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Hotel Guest Service Manager

AC Marriott

Cedar Rapids, IA 52404

~ 18 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Hires, trains, schedules, assigns duties and shifts to workers and observes performances to ensure adherence to KHC policies and established KHC & franchise operating procedures for all hotels.
Communicates and cooperates with other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction.
Answers inquiries pertaining to property policies, services, guest complaints, compliments and concerns.
Develops and maintains guest information files regarding the property, community and surrounding attractions.
Manages the reservation system including inventory, rates, data base, system security, reservations, advance payments, group reservations, VIP special services, pre-blocking rooms, close out dates, communication of fill dates and system backup.
Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger and city ledger account.
Sends out letters of confirmation or returns checks when registration cannot be accepted.
Greets all guests in a warm, friendly, helpful manner, registers and assigns rooms to guests and ensures proper methods of payment and application of credit policies.
Ensures guest safety by following and enforcing established emergency and security procedures, maintaining key security and guest privacy.
Patrols public rooms, investigates disturbances, and resolves conflicts.
Monitors night audit for accuracy, folios, makes assessments on open balances without approved credit and takes appropriate action. Plans and forecasts weekly room sales and prepares month end reports on city ledger and guest trays.
Required to monitor and maintain front desk coverage at 100% and cover shifts if needed, including audit.
Train, oversee, and cover Van Driver and Housemen positions when necessary.

SmartExplore AI is experimental.

New, Posted 1 day ago