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Customer Service Delivery Advocate

CARVANA

Houston, TX 77084

$19/hr

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

With at least 2 years of customer-facing experience
Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements.
Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat)
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Must be at least 21 years of age
Possess a valid driver's license.
All applicants must pass a drug test and obtain a DOT Medical Card.
This role is not eligible for visa sponsorship.