High school diploma or equivalent from an accredited organization (GED)
Experience selling to corporate executives and outside sales to enterprise, healthcare, government or education clients
Read, write, speak and understand English
Quick to conduct cost analyses and provide product recommendations
Proficiency in Microsoft Excel, Word, PowerPoint and Visio
Experience with ICOMS/CSG or other billing systems
Knowledge of complex services, telecommunications infrastructure and equipment (Routers, Switches, Frame Relay, ATM, SONET, Ethernet)
Understanding of TCP/IP networking, network security, firewalls and telephony products (T1, PRI, SIP)
Familiarity with business software, hardware applications, Intranets and Salesforce
Experience negotiating Master Service Agreements and selling financial/business benefits, closing sales and presenting technical solutions
Valid and active State driver's license with a safe driving record

Citizens Teller

Citizens

Detroit, MI 48201

High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.