1945 Virtual Assistant jobs in Norton,MA

High school diploma or GED
Minimum of 1-year previous customer service and/or call center experience.
Reporting Location: Must be within a commutable distance to our Norton, MA Customer Care Center.
Ability to thrive in a fast-paced environment
Ability to display business maturity at all times and work efficiently without on-site supervision.
Ability to remain in a stationary position for extended periods of time, including working at a desk and using a computer
Ability to operate a computer and other office equipment, including keyboard, telephone, and headset
Ability to communicate clearly and effectively, in person and over the phone, including the ability to exchange accurate information.
Ability to review and comprehend written and digital materials for extended periods.
The employee must have a space in his or her place of residence suitable for the installation of a Home Agent workstation.
Work environment must be free from distractions, including any background noise that impacts the customer experience.
The work environment should be kept in a tidy condition and suitable for safekeeping of confidential and sensitive customer information.
Must have an internet connection with a minimum of 100 mbps download and 15 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). You may not use satellite internet providers.
Your device must be directly connected to router/modem via Ethernet cable as you cannot use a wireless (WIFI) connection.
Must be able to certify compliance with requirements regarding internet speed and connection.
Candidates must possess strong English language skills to effectively communicate with customers.
Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.
Ability to remain in a stationary position for extended periods, including working at a desk and using a computer