2+ years' experience in order management, customer service, or related field required
Handle any order-related issues or customer complaints promptly and efficiently
Accurately enter customer orders into the system and validate all order details to ensure completeness and accuracy
MS Office Suite knowledge
Follow established policies & procedures as laid out in SOPs and other relevant process documents
Order monitoring, credits/cancellations and purchase order revisions
Perform order validation and exception resolution such as pricing issues
To work as part of a team and deliver quality results by interacting with the customer and providing exceptional service
High School Diploma or GED
Work closely with sales, logistics, and finance teams to ensure seamless order processing
Responsible for handling inbound customer calls/emails relating to orders, products, and services
Familiarity with order processing systems and software such as SAP, Oracle, or CRM
Keep accurate records of all orders, including purchase orders and order confirmations

GRR Customer Service Agent

Swissport International AG

Grand Rapids, MI 49512

Passionate about customer service and must have relevant work experience
High School diploma or GED equivalent
Willingness to work in inclement weather
Customer Service Experience
Must be able to type and learn airline specific computer reservation/ ticketing software
Excellent communication skills (written and verbal) in country specific language

Furniture Assembler (Taskrabbit)

TaskRabbit

Allendale, MI 49401

FedEx Office

Grand Rapids, MI 49512

Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
Ability to stand during entire shift, excluding meal and rest periods
6+ months of specialized experience
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to move and lift 55 pounds
High school diploma or equivalent education
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Excellent verbal and written communication skills

Beacon Specialized Living

Coopersville, MI 49404

High school diploma or GED.
Compassionate and patient demeanor when working with individuals who have mental illness and co-occurring disorders.
Valid driver's license.
Must be 18 years of age or older.