4926 Workforce Analyst jobs in Signal Hill,CA

High School Graduate or equivalent required
Minimum 2 years' experience preferred
A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position
Customer Service experience
Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy
Telephone Auto Dialing System experience preferred

Senior Specialist, Quality Program Management & Performance (Remote)

Molina Healthcare

Long Beach, CA 90802

Spectrum

Long Beach, CA 90802

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
High School Diploma or equivalent.
Proficiency in cash handling and accurate payment transactions.
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
Basic math skills.
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
Strong performance in a fast-paced team environment.
Effective communication with employees and customers in person, on the phone and in writing.
Highly effective interpersonal skills for building partnerships across the organization.
Self-motivated, competitive spirit with a desire to exceed sales goals.
Positive and professional demeanor, strong attention to detail and problem-solving skills.
Physical demands (lifting up to 35 lbs., prolonged standing).
Regular attendance.
Flexible schedule.
Dress code adherence.
Ability to work in a moderately noisy retail environment.
Familiarity with goal- and incentive-based work environments.