4232 Workforce Manager jobs in Cleveland,OH

Workforce Management Specialist

Selene Finance

Cleveland, OH

Delinea

Cleveland, OH

lmm llc

Cleveland, OH 44101

Amerigas

Brooklyn Heights, OH 44109

Bachelor's degree or equivalent experience in business.
Workforce Planning Certification or 4+ years experience in a capacity planning role.
Demonstrated experience with a WFM system including real time scheduling/adherence.
Experience working in a contact center and/ or multi-skilled environment.
Must have strong M/S Office (specifically Excel and Access) expertise; SQL and Crystal reporting expertise also preferred.
Must have analytical forecasting ability and strong communications skills.
Must enjoy working with a large volume of employees at all levels.
The pay for this position ranges from $75,000.00 to $75,000.00 , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.
Candidates must be willing to submit to a pre-employment drug screen and a criminal background check.
As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.
Applicants for such positions who are actively using medical marijuana may be denied hire on that basis.