1207 Chs jobs in New Jersey

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Call Center Customer Service Representative

Adecco

Pennington, NJ 08534

$21/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

High School Diploma or GED
2+ years of call center/contract center experience
Ability to work effectively in a fast-paced environment
Proficient with de-escalating situations
Excellent analytical skills
Intermediate MS Office Suite skills
Strong communication skills
Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
Display passion, commitment and deliver an experience that improves our customers' financial lives

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New, Posted 15 hours ago

Home Health Aide - Benefits, flexible scheduling, weekly pay & more

Open Systems Healthcare

Vineland, NJ 08360

No ExperienceFlexible Schedule

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Desktop Support Specialist

TEKsystems

Florham Park, NJ 07932

$26-$31/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Deskside Support Technician
Provide daily hardware support to end users for PCs, laptops, tablets, and printers
Daily software support including operating systems and applications running on devices
Support for internal end-users and handles all requests related to Windows/PC issues, Microsoft Office, Group Policies, Active Directory, VPN/networking, setting up devices with applications, and Exchange
Install, configure, maintain, repair, upgrade, and troubleshoot PC workstations, servers, printers, network equipment, telecommunications systems, software, and databases used by the company
Provide technical support and problem resolution for hardware, software, network, and system issues for all users, either in person or remotely
Work with hardware vendors, software vendors, and service providers to diagnose, troubleshoot, and resolve technical issues
Responding to and resolving tickets through a ticketing system
Provide recommendations on desktop, laptop, server, virtualization, and network configurations to support business needs
Software deployment and endpoint management
Diagnose and resolve hardware, software, and connectivity issues in a timely and professional manner
Configure, administer, and maintain application, file, print, and network servers, including domain controllers and Microsoft 365 email and collaboration systems
Experience supporting Office 365 (Outlook troubleshooting, user issues)
Managing user accounts and access (user provisioning, password resets, access support, and basic security practices) via Active Directory
Must possess advanced critical thinking skills
Ability to develop and write technical documentation
Excellent self-organization and time management skills
Deliver high-quality customer service in a front-facing support role