503 Services Coordinator jobs in Jacksonville,FL

Minimum of 2 years of customer service experience, preferably in a call center, banking, financial services, or high-volume customer support environment
Strong computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint and the ability to navigate multiple applications while documenting client interactions
Excellent verbal and written communication skills, strong grammar, and the ability to communicate effectively with customers, peers, and management
Ability to work successfully in a fast-paced, high-call-volume environment while maintaining professionalism and delivering quality customer service
Proven conflict resolution and de-escalation skills with the ability to handle difficult customer situations respectfully and professionally
Ability to handle confidential information responsibly and maintain strict adherence to company policies and procedures
Positive attitude with a willingness to accept coaching and continuous performance feedback
Self-motivated, ambitious, dependable, and able to work effectively in a team-oriented environment
Must follow attendance guidelines, including proper call-out procedures and communication with supervisors and vendors
Punctuality is critical; employees are allotted 16 hours of occurrence time within the first 90 days
Cell phone usage is restricted and will be discussed by management during onboarding
Must be comfortable working in a virtual setting while onsite during training
Training duration ranges from 5-7 weeks
On-the-job training (OJT) provided by certified mentors and subject matter experts
Associates can expect to handle approximately 40-60 customer calls per day once fully trained

SmartExplore AI is experimental.

New, Posted 18 hours ago

HOT SHOT DRIVERS WANTED $4K/WEEK

R and J Hotshots

Jacksonville, FL 32205

$4,000/wk

Apply Directly

Healthcare Customer Service - Remote, Mon-Fri 9-5 ET

NexRep

Jacksonville, FL

$15/hr

Remote

Status: Remote, W-9 (Independent Contractor)
To be a Customer Service Representative, you will need a Windows PC.
Chromebooks and Macs cannot be used.
You will need a computer and equipment meeting the following specifications, at a minimum:
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
16GB of RAM
250GB of hard drive space
An Intel i3 9th Gen Processor or newer
Up-to-date antivirus software
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
A smartphone for multi-factor authentication
A webcam for your Certification experience
NexRep contracts with people in 31 states.
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.
Please note that our third-party client requires that independent contractors service at least 20 hours per week.

SmartExplore AI is experimental.

House Needs Some General Cleaning.

Care.com

Jacksonville, FL 32211

New, Posted 15 hours ago

Apply Directly

Merchandising Associate

Home Goods

Jacksonville, FL 32225

$14-$14.50/hr

OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Able to lift heavy objects with or without reasonable accommodation
Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Promotes credit and loyalty programs
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintains a safe environment
Possesses strong communication and organizational skills with attention to detail
Capable of multi-tasking
Capable of lifting heavy objects with or without reasonable accommodation
Cross-trained to work in multiple areas of the store in order to support the needs of the business
Able to respond appropriately to changes in direction or unexpected situations
Works effectively with peers and supervisors
Retail customer experience preferred

SmartExplore AI is experimental.

Apply Directly

Assistant Manager I

Dollar Tree

Jacksonville, FL 32207

Apply Directly

Inbound Customer Service

Arise Virtual Solutions

Jacksonville, FL 32210

Onsite

Experience in a customer-facing Financial Services environment.
Professional, knowledgeable, friendly, and eloquent customer service skills, with patience and empathy.
Strong ability to follow processes and workflows for compliance.
Skilled and efficient written and verbal communication.
Working knowledge of PC-based software, with the ability to multitask across multiple applications at one time; strong keyboard skills.
Quiet and secure workspace to manage a consistent flow of calls.
High School diploma or equivalent.
Background check, drug screening, and Photo ID verification required.

SmartExplore AI is experimental.

New, Posted 15 hours ago

Easy Apply